Customer support
Get the right help, faster.
Already using Action-CS? Tell our support team what is happening, where it is happening, and which equipment is involved so your request reaches the right technical resource.
Before you submit, have these details ready:
What do you need help with?
Choose the category that best matches the issue. Every option begins with the same support ticket, so there is no wrong place to start.
Installation + setup
Questions about mounting, initial setup, configuration, or commissioning.
Open ticket →Connectivity + integrations
Help with network connectivity, cameras, analytics, VMS, monitoring, or platform connections.
Open ticket →ADU + Audio Card
Support for audio, lighting, playback, automation, talk-down, or ADU behavior.
Open ticket →LPPK + power
Questions involving Light Pole Power Kits, power delivery, or installed equipment.
Open ticket →Warranty + service
Help with a product concern, replacement question, warranty, or service request.
Open ticket →Not sure where to start?
Open a ticket with the information you have, or contact Action-CS directly.