Below are the most frequently asked questions with answers.
Our flowchart is here to guide you through the basics. Located on our documents page Or contact us anytime. We are happy to guide you.
No Internet? Action-CS will ensure you can provide Broadband, anywhere. Often the Internet is on site but not made available. Does not matter what the situation is. Through our partnerships, we can make sure you are able to provide for your customer, regardless of the obstacles. See how today
For Action-CS, the answer is all of them. Our systems are passive. Simply waiting for signals, our systems listen on the data line and parse out Digital or Alarm out and Strobe lights are engaged, Audio out and our loudspeakers begin broadcast. It is that simple.
So, if you want Motion Detection, Facial Rec, Heat Mapping, Line Crossing, Intrusion Detection, Object Counting, People Counting, Face Detection, License Plate Recognition, Video Analytics, Trip Wire, Abandoned Object & much more.
You simply press the Digital Out button within your mobile app or VMS. Press again, to turn them off.
Yes, the analytics can be set to turn on lights if motion is detected or a trigger is sensed (Loitering, line cross, etc)
Yes, You simply press the Audio Out button within your mobile app or VMS.
Yes, the analytics can be set to trigger audio play over the loudspeakers upon specific detected events. To avoid false alarms we highly recommend monitoring for verification
The cameras have onboard storage and will automatically record to themselves in an internet outage for up to 2 weeks. Once the internet is restored, they will push all that recorded footage back to the cloud seamlessly.
If power is lost, like any other system the cameras will go down if they’re not on a battery backup. Once power is restored, the cameras will come right back and connect to the cloud within minutes.
The owner can monitor the cameras and receive email alerts from anywhere! They can also pay for our partners to live monitor their cameras, under their directions, and engage any illicit activity through the Crime Deterrent System!
In addition to live monitoring and remote engagement, we can also dispatch the customers' security guards or our own local guards to engage the situation and prevent that crime from happening!
The Owner and the Action-CS support staff when engaged.
Cameras are all NDAA compliant.
Yes, the entire system is IP34 rated, with the camera and components being IP68. The housing is powder coated aluminum and vandal resistant.
Yes, this camera has wide dynamic range (WDR), day/night mode that switches automatically, and has built-in Infrared LED’s to light up a completely dark area.
The Crime Deterrence system is 86db at 25’ when mounted 15’ high. It is very loud at 60 watts amplified system! Want louder? simply click on our 180 degree, 100 watt bull horns
Yes, the Crime Deterrence System includes a built-in microphone.
The lights are very bright at night and day time and bring attention to unwanted activity. We can install orange, orange/white, green, and white lights if desired for an additional cost.
No, As long as your cameras are POE powered and IP based and have an Alarm Out, Audio out, and audio in you can use our Voice Downs with a third party camera. No programming or firmware is needed, your existing cameras and VMS (Video Management System (NVR)) will trigger the lights and audio. Please check our camera compatibility list or contact our engineering at no cost to confirm interoperability
Yes! We find that with a good monitoring service we are able to stop upwards of 95% of all criminal activity at a property. Our customers will tell you as well.
Our default is to record 30 days & 24/7, but you can store your footage as long as you want and we have plans for that.
No! We ask you to start with a year commit to get discounted rates, but your cameras are yours! You can take them and the crime deterrence system 100% in house with your own NVR (we can sell this) or to another service if you choose! However, we hope to win you over year after year!
No, just a single CAT5 or CAT6 cable for each system/camera!
Each Crime Deterrent System is powered over a single CAT5 or CAT6 with a 90watt POE++ injector supplied by us!
Yes! All data is encrypted and tunneled back to our cloud with no back doors or lapse in security.
Yes! We can do person detection, object detection, motion detection, loitering, line crossing, etc… Please discuss further with one of our systems engineers.
Yes, you have the option to do this anyway you like.
Yes, feel free to reach out to us anytime by phone or email! Most support is free, but some complex instances charges may apply.
3 years on all components to be free from manufacturer defects.
Yes, we can help you get setup up for a turnkey system installation!
Yes, you can control, view, and export video on most any Apple device, Android device, or windows workstation.
Yes, we have a daughter card that allows you to add up to 3 cameras per location.
Yes, a module for SIP is available
Police love us! Simply click the start point and the end point and export a “player file” and send it. Now you have a full featured playback application you can open on any windows computer!
Yes, some of our largest customers are some major retailers you have heard of that have thousands and thousands of cameras all across the country.
Yes, Click here & we will help you get setup up for a turnkey system installation!
Yes, we have a daughter card that allows you to add up to 3 cameras per location.
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